100+ companies trust Botseller AI
Word for word, from meetings with online store owners
I have a website... and I have one sales manager. I thought that if I could add some kind of online assistant, it would increase sales.
Plus it can talk to everyone at the same time, right?... That is a huge bonus, because customers always have to wait until he gets back to them
I need to take the load off my managers, so that as many questions as possible get answered
Managers do not always reply on time… I want this done fast, automatically
A manager packs orders, answers calls and sorts out returns, while "is it in stock?", "where is my order?" and unpaid carts pile up in the chats. A shopper does not wait: they buy wherever someone answered first. Ads bring people around the clock, but the store replies eight hours a day.
The AI manager takes over the chats: stock, delivery, order statuses and cart reminders, while the team handles packing and the tricky cases.
what it is
AI for an online store is a manager in your messengers and on your website: it replies to shoppers in seconds, guides them through the catalog, calculates delivery and places the order right in the chat. It works in the evening, at night and on weekends: exactly when people shop and the store stays silent. After payment it answers "where is my order?", explains returns and exchanges and reminds those who put an item in the cart and disappeared.
A human manager can do all of this too. But there are always more messages than hands: while they pack orders and answer calls, stock and delivery questions pile up in the chats. Every unanswered conversation quietly goes to a competitor: online, people buy from whoever replies first and to the point.
So Botseller does not replace your managers: it takes the chats off their hands. The AI handles every channel at once, walks the cart to payment and adds each shopper to the base. The store stops losing orders not because the team works harder, but because answering no longer depends on how busy people are.
The AI finds the product in the catalog, answers about stock, delivery and returns, suggests a bundle and places the order: all in one conversation. In the morning the manager sees a ready order.
From Botseller practice
New, cart, order, repeat purchase: the AI keeps the cards itself, remembers order history and spots the customers who have not bought in a while. CRM documentation →
From Botseller practice
A shopper added an item and left? Two hours later the AI gently reminds them: the item is still in the cart, delivery tomorrow. Asked the price and went silent? It brings them back too.
From Botseller practice
Pick the customers who have not ordered in a while: the AI messages each one personally, based on their past purchases, answers questions and leads them to an order.
480 customers · no orders for 6+ months
Pick the customers
For example, everyone who has not ordered in over six months. A couple of clicks and the list is ready.
AI messages each one
Personally and based on past purchases: official channels, sending limits under control.
They replied? AI leads to an order
It answers questions, picks the product and places the order. All you do is pack the delivery.
a system, not a button bot
Online store automation usually starts with a button bot: menus, "press 1", canned replies. That does not stop a shopper: they ask in plain language "which model does this filter fit?", and the button bot gives up on the very first question. The person leaves to find a store that answers properly.
Botseller replies from your catalog: stock, prices, specs, delivery and return terms. The package already includes a CRM built for online stores: a card for every shopper, order and chat history, statuses like new, cart and repeat. The AI watches the base itself: it notices who left an unpaid cart or has not ordered in a while, and writes first with a reminder.
You can start without breaking your routine: connect one channel, upload the catalog as a file, describe your store in plain words and see the first answered conversations on day one. No developer needed: the platform turns your story into a working instruction, and tricky cases can always be handed to a human.
The owner sees everything and manages access. Managers work with chats and orders but never own the base.
The customer base belongs to the store. No employee can download, delete or walk away with your customers: you configure the access rights.
You see every conversation and every order: how the AI replies and how your managers perform. From home, from vacation, from a sourcing trip.
Configurable reply delay plus soft or hard takeover: a manager joins the chat in one click, and if a shopper asks for a human, the AI calls one over itself.
Plug in your message flow and average order value: we will show where orders leak and what automation would bring. 2 minutes, no sign-up.
Retail, education, travel and services: businesses where a sale starts with a message. All case studies →
From Botseller practice
Video reviews from entrepreneurs who already handed their chats to AI. Hit play and listen while you scroll.
packages and pricing
An AI manager comes with a platform package: the price already includes an AI employee, channels, CRM and conversations with shoppers. For the inquiries you already get, a store usually needs nothing beyond Growth, but stores with paid ads and several channels fit Business: more conversations, more channels and an order source tracker. Voice and official WhatsApp attach as modules when you actually need them.
Pay yearly: two months and managed launch free.
$59/mo
when billed yearly
If shoppers write in a single channel: the AI replies and places the orders, and you judge it on real conversations.
$179/mo
when billed yearly
For the inquiries you already get, a store usually needs nothing beyond Growth: replies 24/7, cart recovery and broadcasts to your own base.
$359/mo
when billed yearly
For stores with heavy inbound: ads, several channels and an order source tracker.
from $719/mo
multiple AI employees and teams · voice and swarm as primary channels · priority support · white label and franchise
3 days free on any package. No card.
if you need more
Any module attaches to any plan, whenever you actually need it. The prices are the same as on the pricing page: no hidden terms.
$59/mo
The shopper is not reading messages: the AI confirms the order and the delivery address by voice and calls missed numbers back. Talk time is billed at a clear per-minute rate with all the AI work included.
$23/mo
Order statuses and cart reminders in official WhatsApp with the green checkmark: the store number will not get banned for outbound messages.
one-time $179
The Botseller team fills in the catalog, prices and delivery terms from your brief: the store gets a working AI manager in 5 business days.
$49/mo
Another role, flow or persona.
$11/mo
Another connected communication channel.
$239/mo
Finds new clients in chats and communities: monitoring up to 100 chats every 30 minutes and up to 300 conversation entries per month included.
from $539 once
Channels, CRM fields, flows, reports and launch.
Telegram, WhatsApp, Instagram, website widget: one AI manager across every channel. All channels →
Describe your products, prices, delivery and return terms in plain words, attach a catalog or price list. The platform turns it into a working instruction for the AI.
From Botseller practice
The answers to what we hear most often on calls.
Describe your store in plain words: what you sell, what delivery costs, how returns work. Attach a catalog or price list as a file. The built-in prompt engineer turns it into a working instruction. The first AI manager launches 15 minutes after sign-up; full store-specific setup takes from one day.
Yes. The catalog is uploaded to the knowledge base with prices, specs and photos, and the AI finds the right product in seconds. Assortment changed? Upload a new file and the AI immediately answers from the current range.
An office equipment store owner asked us exactly this. The answer: yes, if you fill the knowledge base. The AI answers from your materials: specs, compatibility, manuals. What is not in the base it does not invent: it honestly calls a human. And if you dislike a reply, click it, write what is wrong, and the AI engineer rewrites the instruction in 30 seconds.
Not if you go step by step. Start with the Start package: one channel, the AI answers the first enquiries, and you see on live conversations what shoppers actually ask. When you launch ads and the flow grows, you move up to Growth without redoing the setup.
Button bots really do annoy people: on calls, owners tell us they ask for an operator after the first canned reply. Botseller answers from your assortment in plain language, in your store’s tone of voice. And on a tricky question it honestly calls a human: you can take over any chat at any moment, softly or completely.
DIY mass messaging does end in bans. We work through official connections in permitted channels, with sending limits and pacing under control. Once a shopper replies, the AI continues the conversation.
Honestly: we do not plug into marketplace chats or accounting systems out of the box. The catalog and stock are uploaded to the knowledge base as a file and updated in a couple of clicks; for CRMs we connect amoCRM, Bitrix24 and Kommo. Botseller works where the conversation belongs to you: messengers, social media and the website widget, with no marketplace commission. Unusual process? Come to a free walkthrough and we will suggest a scheme without double bookkeeping.
For the current flow of enquiries the Growth package is usually enough. Stores with ads and several channels fit Business: more conversations and channels for new enquiries. Voice and official WhatsApp can be added as modules later. You can try it free for 3 days, no card required.
where to next
story
Can't your reps keep up when the leads pour in?
Thirty leads in an hour. Not one of them waits for a reply.
frequent situations
stories for your jobs
Working inside: AI employee · Action-bots · Broadcasts
Done-with-you implementation
Leave your contact and we will show which part of the funnel to automate first, so you see value faster without drowning in setup.