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Terms of Use

Last updated: February 21, 2026

1. General Provisions

These Terms of Use (hereinafter referred to as the “Terms”) govern the relationship between Botseller (hereinafter referred to as the “Company”, “we”) and users (hereinafter referred to as the “User”, “you”) of the Botseller service, available at https://botseller.ai/en (hereinafter referred to as the “Service”).

By using the Service, you confirm that you have fully read these Terms, understand them, and agree to comply with them. If you do not agree with any provisions of these Terms, please do not use the Service.

2. Service Description

Botseller provides a platform for business process automation using artificial intelligence, including:

  • Creation and configuration of chatbots for various messengers
  • Sales automation and lead processing
  • CRM system integration
  • Analytics and reporting on customer interactions
  • Sales funnel management tools
  • WhatsApp Business messaging and template management

The Company reserves the right to modify, supplement, or discontinue any features of the Service without prior notice.

3. Registration and Account

3.1. Registration Requirements

To use the full functionality of the Service, you must create an account. When registering, you agree to:

  • Provide accurate and current information
  • Keep the provided information up to date
  • Not create an account on behalf of another person without permission
  • Not create more than one account without the Company's consent

3.2. Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All actions performed under your account
  • Immediately notifying the Company of any unauthorized access

4. Usage Rules

4.1. Permitted Use

When using the Service, you have the right to:

  • Use the Service for legitimate business purposes
  • Create and configure bots within the selected subscription plan
  • Integrate the Service with your existing systems
  • Receive technical support in accordance with subscription terms

4.2. Prohibited Use

When using the Service, you are prohibited from:

  • Violating applicable law or international law
  • Distributing spam, malware, or phishing materials
  • Using the Service for fraudulent activities
  • Attempting to gain unauthorized access to the Service's systems
  • Creating excessive load on the Service's infrastructure
  • Copying, modifying, or distributing the Service's software
  • Using the Service to collect personal data without the consent of data subjects
  • Posting content that infringes the rights of third parties
  • Using automated means to create multiple accounts

5. Intellectual Property

5.1. Rights to the Service

All rights to the Service, including software, design, trademarks, and other intellectual property, belong to the Company or its licensors.

5.2. License to Use

The Company grants you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms for the duration of your subscription.

5.3. Your Content

You retain all rights to the content you upload to the Service. By providing content, you grant the Company the right to use it for providing and improving the Service.

6. Payment and Pricing

6.1. Subscription Plans

The Service is provided on a subscription basis. Current rates and payment terms are available on the Service's website. The Company reserves the right to change rates with 30 days' notice to users.

6.2. Payment Terms

  • Payment is made in advance for the selected subscription period
  • All payments are final and non-refundable, except as required by law
  • If payment is not received by the due date, access to the Service may be suspended
  • VAT and other applicable taxes are added to the listed prices

6.3. Auto-Renewal

The subscription automatically renews for the next period unless you cancel it before the end of the current period. Cancellation must be made at least 24 hours before the end of the subscription period.

7. Privacy

The processing of personal data is carried out in accordance with the Privacy Policy, which is an integral part of these Terms.

By using the Service, you consent to the processing of your personal data in accordance with the Privacy Policy.

8. Limitation of Liability

8.1. Disclaimer of Warranties

The Service is provided “as is” and “as available”. The Company makes no warranties, express or implied, including warranties of fitness for a particular purpose.

8.2. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data or profits
  • Service interruptions
  • Actions of third parties, including other users
  • Content posted by users

8.3. Maximum Liability

The Company's aggregate liability under these Terms shall not exceed the amount paid by you for the Service over the last 12 months.

9. Indemnification

You agree to indemnify the Company and its employees against any losses, including legal costs, arising from:

  • Your violation of these Terms
  • Your infringement of third-party rights
  • Your use of the Service for unlawful purposes
  • Content you post on the Service

10. Termination

10.1. Termination by You

You may stop using the Service at any time by deleting your account through profile settings or by contacting support.

10.2. Termination by the Company

The Company may suspend or terminate your access to the Service in the event of:

  • Violation of these Terms
  • Providing false information
  • Non-payment for services
  • Prolonged inactivity of the account
  • At the request of law enforcement authorities

10.3. Consequences of Termination

Upon termination of the Service:

  • Your access to the account will be blocked
  • Data may be deleted in accordance with the Privacy Policy
  • The unused portion of the subscription is non-refundable
  • Obligations arising prior to termination remain in effect

11. Changes to Terms

The Company reserves the right to modify these Terms at any time. You will be notified of changes through the Service or by email at least 14 days before the changes take effect.

Continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Service.

12. Dispute Resolution

12.1. Pre-Trial Dispute Resolution

Before filing a court action, the parties agree to resolve disputes through negotiation. A claim must be submitted in writing. The response period for a claim is 30 days.

12.2. Governing Law

These Terms are governed by applicable law unless a mandatory consumer protection or data protection rule provides otherwise.

12.3. Jurisdiction

Disputes that are not resolved through negotiation shall be handled in accordance with applicable law and the competent forum for the relevant agreement.

13. Miscellaneous

13.1. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the use of the Service.

13.2. Severability

If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.

13.3. Waiver

The Company's failure to exercise any right under these Terms does not constitute a waiver of that right.

13.4. Assignment

You may not transfer your rights and obligations under these Terms to third parties without the Company's written consent. The Company may transfer its rights and obligations without your consent.

14. Contact Information

For all inquiries related to the use of the Service and these Terms, you may contact us:

Email: admin@botseller.ai

Company:
Botseller
Email: admin@botseller.ai
Website: botseller.ai

By using the Botseller Service, you confirm that you have read, understood, and agree to comply with these Terms of Use.