platform capability
The AI voice agent
that remembers the chat.
The AI takes inbound calls, calls missed numbers back and replies with voice messages in WhatsApp and Telegram. One context with chat and the CRM, a summary after every talk.
3 days free on any plan. No card required.
live
The same AI as on the call: one script and one memory
A live dialogue with the AI at real pace. The voice runs on the same context: what the customer asked, what was promised, what the next step is.
what it is
What is Botseller's AI voice agent?
The AI voice agent in Botseller is an AI voice assistant for business: an AI employee that talks to customers by phone and by voice message in WhatsApp and Telegram. It answers inbound calls when a manager is busy, calls missed leads back, confirms bookings and replies to questions in a natural voice. The key difference from the usual voice bots: the AI uses the same customer context as chat and the CRM. It knows what the person wrote, which deal fields are filled and the next step, so it never asks the basics twice. After the talk, a summary appears in the CRM: what was discussed, what was promised and the manager's task. If the conversation runs past the script, the AI hands it to a person along with the outcome. Minutes attach as a module to your plan, with an included volume and clear limits. It fits businesses where a call is faster than a chat: clinics, real estate, services and education.
how it works
01
Add voice as a module
A number, routing, conversation scripts and included minutes are added to the platform plan.
02
The AI takes the call or replies by voice
An inbound phone call, a callback on a missed lead, or a voice message in WhatsApp and Telegram.
03
The talk runs on context
The AI sees the chat and the customer card, clarifies details and does not argue. Hard cases go to a human.
04
The outcome stays in the CRM
After the talk, a summary appears, the deal stage, a task for the manager and the next follow-up.
why it matters
Why an AI voice agent pays off faster than a call center
A call is still the fastest way to settle a matter: with their voice a person explains in a minute what would drag on all evening in chat. But calls are exactly what a business loses most often. The manager is busy, the hour is late, there is one line, and a missed call cools down faster than any message: the customer simply dials the next number from the search.
The usual solutions do not save it. A call center costs as much as a whole department, a phone menu annoys, and cobbled-together stacks of services hide the real price: speech recognition separately, voice generation separately, channels separately, and the final bill becomes a surprise at the end of the month. So many leave the phone "as is" and quietly pay for it with lost customers.
Voice in Botseller is simpler by design: it is a module for the Growth and Business plans. There is a subscription, a call costs a flat per-minute rate, and all the AI's work is already inside that price: speech understanding, a live dialogue, the outcome in the customer card. Telephony and the number are paid to the carrier directly at their rates. The voice budget is worked out in advance, not discovered at the end of the month.
how it compares
How it differs from a call center and IVR robots
By the job it is a familiar story: take the call, answer the customer, record the outcome. Like a call center or a phone menu, only with no queue and no "press one".
The AI talks from the context of the chat and the CRM, instead of leading you down a tree of buttons.
After the talk the CRM keeps the outcome: a summary, the stage and a task, not just a call recording.
One AI across every channel: the customer writes, sends a voice message and calls with no repeat of the story.
what's inside
Inbound calls
The AI answers when the operator is busy or off the clock: at night, on weekends, in peak hours.
Callbacks on missed calls
A missed lead does not cool down: the AI calls back on mobile while the customer is still waiting.
Voice in WhatsApp and Telegram
Voice messages with the same context as the text AI, without a separate history.
A natural voice
Calm, live speech with proper pauses, not a robotic read-through of a script.
One context with chat
The AI remembers the chat and the CRM data: the customer does not repeat the story in every channel.
Qualifies in the talk
The AI clarifies what the customer needs, budget and timing, and fills the deal card during the call.
Voice confirmations
A booking, a visit, a meeting or a payment is confirmed by a scripted call.
Summary after the talk
The outcome stays in the CRM: what was discussed, what was promised, which task and on whom.
Handoff to a manager
When the script runs out, the AI passes to a human along with the outcome of the talk.
what changes
What changes when the AI starts answering calls
The phone stops being a blind spot. Inbound calls in busy hours, in the evening and on weekends get a live answer, not a dial tone, and for each talk the customer card keeps a clear outcome: what was asked and what was agreed. The manager's morning begins not with a list of missed calls, but with a list of ready next steps.
Lost leads return to work on their own: the AI calls back while the request is still hot, clarifies the details and passes hard conversations to a manager. The owner sees the phone in numbers for the first time: how many calls were taken, how many were returned and what came of them. Voice costs are transparent, because the price of a minute is one and known in advance, and telephony is paid to the carrier separately and also with no surprises.
how much it costs
Monthly subscription + per-minute rate
a separate module · attaches to plans from Growth
Voice attaches as a module to Growth or Business: a subscription and a single per-minute price with all the AI's work inside. Telephony and the number are paid to the carrier directly.
No card required. All plans and the annual discount
frequently asked questions
Does the AI talk like a human?
The goal is a natural, calm voice and a clear script, not an imitation of a live operator at any cost. When the talk runs past the script, the AI honestly hands over to a person.
How are minutes counted?
Voice attaches as a module to Growth or Business: a subscription to connect and a single per-minute price that already includes all the AI's work. Telephony and the number are paid to the carrier directly at their rates. There is no unlimited plan, but the budget stays predictable.
Does the AI know what the customer wrote in chat?
Yes. The voice script uses the same context as chat and the CRM: the chat history, the deal fields and the next step. The customer does not have to repeat the story.
Which languages and what conversation quality?
Quality and languages depend on the script: the clearer the task is described, the more confident the conversation. Typical scripts are checked in tests before launch, and complex cases we work through at the start.
Do I need a separate number?
The number and routing are part of the voice module: inbound can be sent to the AI right away or only when operators are busy.
where to next
story
How many callers end up in your "missed calls"?
The phone rings. The AI picks up.
where it works
for your industry
Other capabilities: Communication channels · AI CRM · Calendar & booking