What changed
Botseller connected the sales conversation to the operational workflow: messenger replies, qualification logic, CRM context and follow-up actions now work together instead of depending on a manager checking every incoming message manually.
Implementation focus
- Travel sales
- Lead qualification
- Customer consultation
- Request handling
- Personal offers
Stack and workflow
The project used GPT-4, Facebook Messenger API, WhatsApp Business API, Instagram API, CRM integration, Lead scoring. The assistant was configured around the customer journey, real objections and the handoff rules for the sales team.
I stopped spending most of my day on repetitive price questions. Now I work with travelers who are ready to buy.
Veronika Latyshova, Manager, InApp Travel