AI bot for logistics.
$8,000/mo payroll → pay per conversation
100+ companies trust Botseller AI
Sound familiar?
What we hear from logistics company leaders
The only place we can cut costs is the service desk. $8,000/mo payroll for 7 people, and 60% of inquiries are "where's my truck?"
200–300 conversations a day. In peak season — up to 500. Hiring temp staff for 2 months of peak is economically senseless.
One client has 3 parallel shipments. The agent mixes up contexts. Yesterday we gave the status of the wrong truck — the client called furious.
Off-season is here — need to cut costs fast. Payroll is fixed but conversations dropped by half. We're paying for air.
It's not a bloated headcount
At 500 conversations/day, 7 people are at 100% capacity. But off-season, workload drops by half while payroll stays the same. This isn't a people problem — it's a fixed-cost problem on a variable workload.
AI turns $8,000/mo into variable costs: you pay per conversation, not per head. 60% of routine questions are handled automatically, agents focus on complex cases.
Customer Service
Client asks "where's my truck?" — AI gives GPS, driver and ETA in 15 seconds
AI identifies the client, finds active shipments, clarifies the right one and provides full status — with driver, location and ETA.
Order Management
300 conversations a day, 40 trucks — every order in view
Request → Rate Quote → In Transit → Delivered. AI finds stalled orders and follows up with a ready rate calculation.
Delivery completed? AI offers a return haul
Cargo delivered — next day AI checks satisfaction and offers a discounted return haul.
1,500 past clients — who don't know about the new route
New route, seasonal discount, expanded fleet — AI reaches out personally and handles all questions.
1,500 contacts · shipped in the past year
Select segment
Clients who shipped freight in the past year
AI writes personally
Personalized message based on client's shipping history
Answers questions
Rates, transit times, cargo type, discount terms — no staff needed
Places the order
Takes the order, confirms pickup address, schedules date
Client and cargo data is securely protected
Routes, driver details, client contacts — everything is encrypted and stored in compliance with GDPR.
Routes, driver contacts, shipment history — encrypted per GDPR. Access limited to your team.
Client sees their shipment status. Dispatcher sees workload analytics. Everyone sees only what they need.
Won't promise exact times without dispatch confirmation, won't expose other clients' data. Claims go to a human.
How much does an AI agent cost for your logistics company?
Calculate the price in 30 seconds — it depends on conversation volume and channels.
Results
Results from businesses like yours
Freight companies, forwarders, courier services — all deal with high inquiry volume and route management. Here's what AI delivers.
What our clients say
Real testimonials from businesses already using Botseller to automate customer service.
Setup
Describe your company — AI sets up in 5 minutes
What routes, what fleet, what channels — AI generates your rate sheet, escalation rules and FAQ automatically.
AI made a mistake? Fix it — it remembers forever
AI confused two shipments of the same client? Point out the error — it will always clarify which shipment when a client has multiple active orders.
Channels
WhatsApp, Telegram, website — AI responds everywhere
WhatsApp, Telegram, website widget — all inquiries in one dashboard. No client gets lost.
Connect what you already use
ShipStation, Freightos, HubSpot, GPS tracking — AI works with your existing tools.
Transparent pricing — pay per conversation, not per head
Shipment tracking, rate calculations, escalation and CRM — all in one system.
Frequently Asked Questions
Answers about Botseller for logistics and delivery
AI identifies the client by phone number and pulls all their active shipments from CRM. If there are multiple — AI lists them with routes and asks the client to clarify. This eliminates mistakes where an agent gives the status of the wrong truck.
Yes. AI connects to your CRM or GPS system and provides the current location, driver name, phone and ETA. If GPS is temporarily unavailable — AI says so and promises to check with the driver.
Yes. AI integrates with ShipStation, Freightos, HubSpot and other platforms via API. Orders, statuses, conversation history — everything syncs automatically. Setup takes 1–2 days.
Yes. AI processes any volume simultaneously — no queues, no wait times. In peak season you don't hire temp staff, and off-season you don't pay for idle headcount. Costs scale with workload.
Yes. AI transcribes voice messages in WhatsApp and Telegram, converts them to text and responds. Clients don't need to type — they can simply dictate their question.
AI escalates non-standard cases: cargo damage claims, oversized freight, hazmat, custom terms requests. On handoff, AI compiles a brief: shipment number, chat history, issue summary.
All data is encrypted and stored in compliance with GDPR. Access to routes, driver contacts and shipment history is restricted to authorized personnel. AI never exposes one client's data to another.
Pay per conversation, not per driver or truck. You only pay when the AI actually chats with clients. Try free: 7 days and $5 in test conversations, no credit card required. Use the calculator above for exact pricing.