100+ companies trust Botseller AI
Word for word, from meetings with delivery and logistics company owners
They wash out: a month or two of full focus, and by the third it is the same questions, the same answers... as humans, they simply burn out a little on this.
The first touch matters most... it is our top priority: when a big wave of requests comes in, every client should still get a proper welcome.
I do not want to inflate the headcount I have. Twenty people work in the office, and that is it.
Everything they replied has to be collected into a spreadsheet so a choice can be made.
Requests come in waves: quiet mornings, then an evening queue of "how much?" and "where is my cargo?". Operators answer one chat at a time, so at peak a client waits for hours. And whoever gave up waiting has already messaged another carrier.
The AI operator takes the flood of identical questions: it quotes rates from your price rules, answers order status questions and places orders. Your operators handle the non-standard situations where a human is truly needed.
what it is
AI for logistics and delivery is an operator in your messengers: it replies to clients in seconds, calculates shipping rates from your price rules, places orders on its own and answers "where is my cargo?" from the order data. It works through peak hours, in the evening and on weekends: exactly when requests pile up and operators are busy. Every order is logged in CRM, so nothing gets lost in chat threads.
Human operators can do all of this too. But requests come in waves: at peak, each operator juggles a dozen chats at once, so clients wait. Whoever gave up waiting for a quote goes to the carrier that answered first: in freight, clients ask several companies for a price at the same time.
So Botseller does not replace your operators: it takes the routine questions off their hands. The AI handles every channel at once, quotes rates, places orders and adds each client to the base. The company stops losing orders not because people work faster, but because answering no longer depends on how loaded the shift is.
The AI finds the order, answers from its data, quotes a new shipment from your price rules and places the order. No "an operator will reply in the order of the queue".
From Botseller practice
Request, quote, in transit, delivered. The AI keeps the cards and moves orders through statuses itself, so operators type nothing by hand. CRM documentation →
From Botseller practice
A client got a quote and went quiet? The AI sends a gentle reminder. Delivery completed and the truck heads back empty? It offers the next shipment.
From Botseller practice
Pick clients from your own base: the AI messages each one on behalf of the company, answers questions and leads them to an order. No complex setup.
1,500 contacts · shipped in the past year
Pick the clients
For example, everyone who shipped freight in the past year. A couple of clicks and the list is ready.
AI messages each one
On behalf of the company, personal and spam-free: official channels, sending limits under control.
Replied? AI leads to an order
It quotes the rate, confirms the pickup address and places the order. All you do is send the truck.
a system, not a dispatcher’s spreadsheet
Logistics automation usually starts with the warehouse and the routes: software plans truck loads and tracks stock. That layer is useful, but it never sees the client: orders live in chat threads, spreadsheets and the dispatcher’s memory. A client who wrote in the evening and never got a quote will not make it into any spreadsheet.
Botseller covers the client-facing layer: it replies, quotes, places orders and reminds. The package already includes a CRM built for logistics and delivery: a card for every client, order and chat history, statuses from request to delivered. The AI watches the base itself: it notices who has not shipped for a while and writes first with an offer.
You can start without breaking your routine: connect one channel, describe your routes, rates and rules in plain words and see the first orders on day one. No developer needed: the platform turns the owner’s story into a working instruction, and tricky chats can always be handed to a human.
The owner sees everything and manages access. Operators work with clients but never own the base.
The client base belongs to the company. No employee can download, delete or walk away with your clients: you configure the access rights.
You see every conversation: how the AI replies and how your operators perform. From vacation, from home, from another city.
Configurable reply delay plus soft or hard takeover: an operator joins the chat in one click, and if a client asks for a human, the AI calls one over itself.
Plug in your request flow and average ticket: we will show where orders leak and what automation would bring. 2 minutes, no sign-up.
Freight, construction, manufacturing, delivery: businesses where a client never waits twice. All case studies →
From Botseller practice
Hit play and listen while you scroll. Real reviews from business owners using Botseller.
packages and pricing
An AI operator comes with a platform package: the price already includes an AI employee, channels, CRM and conversations with customers. For your current inquiries Growth is usually enough, while companies with heavy request volume and paid ads fit Business: more conversations and more channels for new requests. Voice and official WhatsApp attach as modules when you actually need them.
Pay yearly: two months and managed launch free.
$59/mo
when billed yearly
If customers write in a single channel: the AI replies and quotes the price, and you judge it on real conversations.
$179/mo
when billed yearly
For its current inquiries, a company usually needs nothing beyond Growth: replies 24/7, request intake, reviving customers who went quiet and broadcasts to your own base.
$359/mo
when billed yearly
For companies with heavy inbound: ads, several channels, operators in one system and a request source tracker.
from $719/mo
multiple AI employees and teams · voice and swarm as primary channels · priority support · white label and franchise
3 days free on any package. No card.
if you need more
Any module attaches to any plan, whenever you actually need it. The prices are the same as on the pricing page: no hidden terms.
$11/mo
Several Telegram accounts, a classifieds profile and the site widget: every extra channel connects to the same AI, and all the correspondence lands in one base.
$59/mo
The customer is not reading messages: the AI calls, confirms the pickup and answers questions by voice. Talk time is billed at a clear per-minute rate with all the AI work included.
$23/mo
Freight customers live in WhatsApp. An official channel with the green checkmark: the company number will not get banned for outbound statuses and reminders.
$49/mo
Another role, flow or persona.
one-time $179
No meetings: fill in a brief, pay, and the Botseller team sets everything up in 5 business days. Free with a yearly plan. Custom integrations are scoped individually.
$239/mo
Finds new clients in chats and communities: monitoring up to 100 chats every 30 minutes and up to 300 conversation entries per month included.
from $539 once
Channels, CRM fields, flows, reports and launch.
Telegram, WhatsApp, Instagram, website widget: one AI operator across every channel. All channels →
Describe your routes, rates and rules in plain words. The platform turns it into a working instruction for the AI.
From Botseller practice
The answers to what we hear most often on calls.
Describe your company in plain words: routes, rates, working rules. The built-in prompt engineer turns it into a working instruction. The first AI operator launches 15 minutes after sign-up; full company-specific setup takes from one day.
Click the reply, write what is wrong, and the AI engineer rewrites the instruction in 30 seconds. And if a client asks for a human, the AI hands the chat over to your operator itself.
No. The AI takes the peak hours, the night shift and identical questions like "how much is shipping" and "where is my cargo", while your operators handle claims, non-standard cargo and tricky situations. You can take over any chat at any moment, softly or completely.
By your rules. You describe your rates in plain words: routes, weight, volume, cargo type. The AI calculates by those rules and quotes the client a price and timeline right away. It never guesses on non-standard cargo: it honestly hands that to a manager.
From the order data in CRM: status, timeline, driver contact if you keep them there. If the client has several orders, the AI clarifies which one and never gives the status of the wrong truck. And if the data is missing, it honestly says it will check and calls an operator.
Botseller does not plug into transport management or warehouse software. Orders, clients and chats live in the Botseller CRM; among CRM systems it connects to amoCRM, Bitrix24 and Kommo. Come to a free walkthrough: we will look at your process and show how to avoid double bookkeeping.
The company remains responsible for lawful processing. Botseller provides staff permissions and access controls; privacy notices, legal bases and retention must match the workflow.
Most companies start with Growth: AI operator, several channels, CRM and included AI volume. Companies with a heavy request flow and ads pick Business: more conversations and channels. Voice and official WhatsApp can be added as modules later. You can try it free for 3 days, no card required.
where to next
story
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frequent situations
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Working inside: AI employee · Knowledge base · AI CRM
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