What changed
Botseller connected the sales conversation to the operational workflow: messenger replies, qualification logic, CRM context and follow-up actions now work together instead of depending on a manager checking every incoming message manually.
Implementation focus
- B2B sales
- Lead qualification
- Product consultation
- Request handling
- Sales automation
Stack and workflow
The project used GPT-4, Telegram Bot API, WhatsApp Business API, Multilingual NLP, CRM integration, Lead scoring. The assistant was configured around the customer journey, real objections and the handoff rules for the sales team.
AI detects the customer language, qualifies B2B intent and sends only real purchasing conversations to managers.
CEO, Ecoplit
