What changed
Botseller connected the sales conversation to the operational workflow: messenger replies, qualification logic, CRM context and follow-up actions now work together instead of depending on a manager checking every incoming message manually.
Implementation focus
- Student consultation
- Trial lesson booking
- Lead qualification
Stack and workflow
The project used GPT-4, Telegram Bot, CRM integration. The assistant was configured around the customer journey, real objections and the handoff rules for the sales team.
The AI assistant changed how we process student inquiries during launch peaks.
Alexander Petrov, CEO, online school