What changed
Botseller connected the sales conversation to the operational workflow: messenger replies, qualification logic, CRM context and follow-up actions now work together instead of depending on a manager checking every incoming message manually.
Implementation focus
- No-show reduction
- Appointment automation
- Prepayment flow
- Patient reminders
Stack and workflow
The project used GPT-4, WhatsApp API, SMS gateway, Medical CRM, Payments. The assistant was configured around the customer journey, real objections and the handoff rules for the sales team.
AI automation helped us rebuild the patient journey and focus on growth instead of routine administration.
Dr. Alexey, Founder, ABClinic
