What changed
Botseller connected the sales conversation to the operational workflow: messenger replies, qualification logic, CRM context and follow-up actions now work together instead of depending on a manager checking every incoming message manually.
Implementation focus
- B2B consultation
- Technical support
- Multilingual communication
- Investor qualification
Stack and workflow
The project used GPT-4, Telegram Bot API, Multilingual NLP, Video presentations. The assistant was configured around the customer journey, real objections and the handoff rules for the sales team.
AI explains the technology in seven languages and immediately sends the right video presentation. Offer conversion increased from 30% to 67%.
Marat Dahir, Development Manager
